SHIPPING AND DELIVERY OPTIONS
In order to make sure your creations arrive safely at your home or offices, we ship your products with reliable shipping partners, our production and shipping times are (Monday-Friday).
All orders will be shipped within 1-2 working days from the day the order is placed,
Once we have dispatched your order, we will send you a confirmation email to let you know that your order has been dispatched.
Note: Delivered as per the timescales stated in the tables below
We ship our smaller items with Royal Mail and larger items with DX.
We offer a next day delivery service but at peak times you may receive your parcel within 2-5 days.
You can track your parcel from 19:00 PM the day of dispatch. You will receive an email from our courier with your tracking number.
UK DELIVERY OPTIONS
|DHL Express||1-3 Business Days GUARANTEE||£20||Tracking number will be provided once your purchase is picked up by the courier.|
|Standard Delivery||2 – 4 Working Days||Orders over £49: FREE shipping and Orders below £49 :
£5 to £7 per order depending on size.
|Free delivery applies to all UK orders over £49 (includes non-mainland Isle of Man, Channel Islands, Scottish Highlands & Islands, Northern Ireland). Your prints will be sent by courier and usually takes 1 to 2 working days from the date of placing your order.
However, please allow an extra delivery day for non-mainland addresses.
(*Note: £5 to £7 charge applies to orders less than £49).
EU AND OTHER COUNTRIES DELIVERY OPTIONS
(We offer to ship to all the countries listed below, if your country is not on the list then we do not ship there)
|Austria, Belgium, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Republic of Ireland, Slovakia, Slovenia, Spain||3 – 5 Working Days||Please note that we can only ship: UNFRAMED CANVAS or Canvas Roll (Frame+ canvas unstretched to be put together by customer DIY) outside UK|
|Denmark, Sweden, Norway||Please note we cannot ship anything over 40 inches internationally|
|Croatia, Iceland, Switzerland, Bulgaria, Czech Republic, Hungary, Poland||3 – 5 Working Days|
|USA and Canada||3 – 5 Working Days|
|Australia and New Zealand||4 – 6 Working Days|
|UAE||7 – 10 Working Days|
|china, Hong Kong, India, Indonesia, Japan, Kuwait, Malaysia, Pakistan, Philippines, Qatar, Singapore, South Korea, Taiwan, Thailand, Vietnam
Brazil, Israel, Mexico, Morocco, South Africa
|7 – 10 Working Days||
Please Note: Some countries and states impose local taxes on the importation of certain products/goods. Our worldwide delivery charges exclude any domestic or locally imposed duties/taxes on the import of canvas or Acrylic print. If you have any questions on this, please do not hesitate to contact us. Details are also included in our terms and conditions.
DELIVERY ADDRESS OPTIONS
When you place an order you can choose either to have your goods delivered to your home address or an alternative delivery address. If you do not already have an alternative delivery address listed on your account you can enter this at the time of placing a new order, in the appropriate section.
WOULD YOU LIKE TO CHECK YOUR ORDER STATUS? LOOK NO FURTHER!
To check on the current status of your order click TRACK YOUR ORDER, or simply sign in to your account and click on the ‘View My Orders’ button. A list of your current, previous, and canceled orders will be listed on the page shown, with the current status showing in the first column.
If you have any questions about the status of your orders, please contact us.
Due to the exceptional shipping challenges caused by Covid-19 and by the Brexit transition period coming to an end, some EU deliveries are taking a bit longer to arrive. Our shipping partners are doing all they can to hit their targets. Sincere apologies for any inconvenience.